Privacy Policy
How we collect, use, and protect your information.
Last updated: October 2026
1. Who We Are
BidMy11 is a cricket auction management platform operated by Zennode Technologies LLP ("we", "our", or "us"). This Privacy Policy explains how we collect and use information when you use our service at bidmy11.com.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information — name, email address, and password when you register
- Tournament data — team names, budgets, player profiles, and auction results you create
- Player profiles — names, roles, and photos uploaded by you or submitted by players via registration links
- Usage data — pages visited, actions taken, and timestamps (collected automatically for security and debugging)
3. How We Use Your Information
We use collected information to:
- Provide and operate the BidMy11 platform
- Authenticate your account and maintain active sessions
- Display auction data in real-time to you and your participants
- Improve the platform based on usage patterns
- Respond to support requests
We do not sell your personal data to third parties.
4. Data Sharing
We do not share your personal information with third parties except:
- With your consent — when you explicitly share auction results or public viewer links
- For legal compliance — if required by law or valid legal process
- Service providers — hosting and infrastructure providers (Digital Ocean) who process data on our behalf under strict data agreements
5. Player Data
When players submit their profiles via registration links, they consent to their name, role, and photo being displayed during the auction and on results pages. As a tournament organizer, you are responsible for informing your players that their data will be used on this platform.
6. Cookies and Sessions
We use a single session cookie (bidmy11_session) to maintain your login state. This cookie is essential for the platform to function and cannot be disabled while using the app. We do not use advertising or tracking cookies.
7. Data Retention
We retain your account and tournament data for as long as your account is active. If you wish to delete your account and all associated data, contact us at the email below. We will process deletion requests within 30 days.
8. Security
We protect your data using:
- Encrypted HTTPS connections (TLS)
- Bcrypt password hashing — we never store plaintext passwords
- Session token hashing — raw tokens are never stored in our database
- Tenant isolation — all data is scoped to your account and never accessible to other organizations
9. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your account and data
- Export your tournament and player data
To exercise these rights, contact us using the information below.
10. Children's Privacy
BidMy11 is not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of material changes by email or by displaying a notice in the app. Continued use of BidMy11 after changes constitutes acceptance of the updated policy.
12. Contact
For privacy questions or data requests, contact us at: info@zennode.com